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Meeting documents
Customer Service & Transformation Scrutiny Committee
Monday, 23rd July, 2018
Business Items
CUSTOMER SERVICE & TRANSFORMATION SCRUTINY - 23RD JULY 2018
CUSTOMER SERVICE & TRANSFORMATION SCRUTINY - 23RD JULY 2018
Agenda Page
Minutes - 25th June 2018
Customer Service Standards and Compliments Comments and Complaints Annual Report
CCC Annual Report
Joitn Equality and Diversity Policy for Service Delivery - Review of Revised Policy
Policy document to above report
Review of Standards Committee - Operational Review (Initial Briefing and Scoping)
Appendix 1 to above report
Appendix 2 to above report
Appendix 3 to above report
Appendix 4 to above report
Scrutiny Committee Work Programme 2018-19
Appendix to above report