Decision details

Customer Service Standards/ Compliments, Comments and Complaints Report 2019/20

Decision status: Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

RESOLVED that Executive notes the report on the Council’s performance in relation to its customer service standards with a detailed breakdown of the key customer service standards by quarterly period, together with the target and the cumulative performance for each standard and that staff should be commended for their hard work and commitment.

Publication date: 28/10/2020

Date of decision: 26/10/2020

Decided at meeting: 26/10/2020 - Executive

Accompanying Documents: