Decision details

Compliments, Comments and Complaints (CCC) Policy Housing Ombudsman Review

Decision status: Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

RESOLVED that the CCC Policy changes following recommendations by the Housing Ombudsman, and the Customer Services Scrutiny Committee, be approved.

 

Publication date: 29/07/2026

Date of decision: 27/07/2026

Decided at meeting: 27/07/2026 - Executive

Accompanying Documents: