Issue - meetings

Review Work

Meeting: 18/11/2024 - Customer Services Scrutiny Committee (Item 10.)

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Meeting: 15/07/2024 - Customer Services Scrutiny Committee (Item 10.)

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Meeting: 03/06/2024 - Customer Services Scrutiny Committee (Item 11)

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Meeting: 25/03/2024 - Customer Services Scrutiny Committee (Item 54)

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Minutes:

The Scrutiny Officer presented the review currently being undertaken on the Council’s waste disposal.  Ten recommendations had been drafted for approval to enable the report to be written for the Committee to put forward.  The Strategic Director of Services was also present to provide more information to the Committee.

 

The Committee asked and provided comments on the recommendations.  For recommendation 1, the Chair noted it was contamination of recycling material that was of greatest concern.

 

For recommendation 4, the Committee expressed disappointment that bin and recycling information could only be published in InTouch magazine twice a year, but this could be lobbied further in the future.  The Monitoring Officer stated there were only four editions of InTouch magazine a year, hence why recycling information was likely not being permitted in more than two issues.  The Chair offered reminders could be published, rather than all the recycling information, but expressed the importance of publishing this information regularly.  The Scrutiny Officer stated that the twice-a-year publishing was actually a minimum; there was no reason why the other two editions of InTouch magazines could not contain recycling information.

 

On recommendation 9, both the Scrutiny Officer and Strategic Director of Services explained the possibility of a future application for the entire Council was ambitious, but felt it was refreshing that other departments were expressing interest.  It was a long-term recommendation, as the current systems the Council operated on were not compatible, but by 2029/2030, new systems would be in place and one smart phone application covering all Council services could be achieved.

 

The Scrutiny Officer would take the recommendations and comments and provide an updated review in the coming weeks.


Meeting: 20/11/2023 - Customer Services Scrutiny Committee (Item 38)

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Meeting: 25/09/2023 - Customer Services Scrutiny Committee (Item 27)

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Additional documents:

Minutes:

List of key decisions and items to be considered in private.