Issue - meetings

RESOLVED that the three-year software support and maintenance contract be awarded to Idox for its planning and environmental health software.

(Please Note that this item is exempt from Scrutiny Call-In asthe Council would be out of contract and support which could have a negative impact on the performance of the Planning and Environmental Health departments).

Executive considered a detailed report, presented by the Portfolio Holder for Resources, which sought approval to renew a three-year software support and

maintenance contract to Idox for its Uniform Planning and Environmental Health

software.

The Planning and Environmental Health teams used Idox’s software to enable them to provide services to the Council and its constituents.

The existing maintenance contract was due to expire in April 2024 and to be able to continue to use the software the Council needed to enter a new maintenance and support contract with the supplier, Idox.

To sign a three year maintenance and support contract with the software supplier, Idox had procured from the Crown Commercial services framework. The total of the contract over the three year period was £99,320 split annually over the three years.

Moved by Councillor Clive Moesby and seconded by Councillor Mary Dooley

RESOLVED that the three-year software support and maintenance contract be awarded to Idox for its Planning and Environmental Health software.

Reasons for Recommendation

This software is essential for the Planning and Environmental Health departments to continue to provide services.

A move to an alternative product would take many months of planning, staff resource and additional implementation costs, therefore, it was not in the interest of the Council to go out to market.

The new contract is available via the Crown Commercial services procurement framework RM6259.

By entering into a three year agreement the prices are fixed.

Alternative Options and Reasons for Rejection

None.