Issue - meetings

The Information, Engagement and Performance Manager presented to Members the Quarter 2 outturns for the Council Plan targets for 2024-2028. The report detailed the progress of the Council’s targets and performance indicators as of 30th September 2024.

Out of the 33 Council Plan targets, 32 (97%) are on track, while one (3%) target has yet to start. In terms of performance indicators, 21 (62%) showed a positive outturn, 2 (5%) had a negative outturn and 11 (32%) were within the target. The Council Plan’s progress was broken down across different focus areas:

·     Our Environment: All 9 targets are on track. Of the 10 performance indicators, 5 (50%) had a positive outturn, 3 (30%) had a negative outturn and 2 (20%) were within target.

·     Our Economy: All 7 targets are on track, with positive outcomes in key performance indicators.

·     Our Housing: Of the 10 housing-related targets, 9 are on track and 1 has not yet started. In terms of performance indicators, 6 (66%) are showing a positive outturn, 2 (22%) have a negative outturn and 1 (11%) is within target.

·       Dragonfly KPIs: Dragonfly, the Council-owned company, is responsible for a number of performance indicators contributing to the Council Plan. Out of 53 KPIs, 32 (60%) had a positive outturn, 7 (13%) had a negative outturn and 14 (26%) were within target.

The Information, Engagement and Performance Manager emphasised that while the majority of targets and performance indicators are on track, there were areas requiring attention. These include some issues with arrears and response times for housing allocations, as well as the need for corrective action in facilities management, where new contractors have been engaged to address underperformance.

The report concluded with an overall positive outlook, with continued efforts to resolve any outstanding issues.

Moved by Councillor Rowan Clarke and seconded by Councillor Justin Gilbody

RESOLVED that the report be noted.