Issue - meetings
Policy and Procedure on the Management of Unreasonable Complaints or Customers
Meeting: 03/03/2025 - Executive (Item 5.)
5. Policy and Procedure on the Management of Unreasonable Complaints or Customers 
PDF 426 KB
Additional documents:
- Unreasonable Behaviour H & V Policy Oct 2025, item 5.
PDF 253 KB
- Zero Tolerance and Standards Letter, item 5.
PDF 111 KB
- Draft CCC Policy Oct 2025, item 5.
PDF 339 KB
Decision:
RESOLVED that the Policy and Procedure on the Management of Unreasonable Complaints or Customers and implementation, be approved.