Issue - meetings

The Tenant Engagement Officer presented the report to the Board.

A priority of the Tenant Engagement Strategy action plan was to “publish and promote our tenants’ newsletter and encourage tenants to become actively involved in its production”.

In March 2025, a survey was sent to 134 tenants who had expressed interest at being involved in the production of a tenants’ newsletter – 20 anonymous responses had been received (it was noted no follow up could be carried out due to the survey being anonymous – what did and did not work well was not entirely known).

2 tenants had stated they had not received a copy of the issue published November 2024.

While 7 tenants were happy to keep Complaints presented in text, 13 had requested a combination of written articles with graphics / charts.

Tenant suggestions for articles in the following edition and one-off and regular articles were detailed in the report.

The Housing Strategy and Development Officer noted there was a difference between tenants who wanted to be involved and those who became involved.  A Tenant agreed, recounting their experience as a Public Governor for Chesterfield Royal Hospital.

RESOLVED that: 1) members of the Board review the contents of the report and comments received; and,

2)    members of the Board agree if there are specific suggestions they want to see taken forward for content in issue 10 of Bolsover Homes.