Issue - meetings
Compliments, Comments and Complaints (CCC) Policy Housing Ombudsman Review
Meeting: 27/07/2026 - Executive (Item 5.)
5. Compliments, Comments and Complaints (CCC) Policy Housing Ombudsman Review 
PDF 341 KB
Additional documents:
- Appendix 1, item 5.
PDF 138 KB
- CCC Policy - Ho Review 2026 - Changes for Members, item 5.
PDF 365 KB
Decision:
RESOLVED that the CCC Policy changes following recommendations by the Housing Ombudsman, and the Customer Services Scrutiny Committee, be approved.