Issue - meetings

Recommendation on Page 103

RESOLVED – That:

(i) progress against the Corporate Plan 2019-20 targets be noted.

(ii) target C14 be amended to 98% from 99% to reflect a more realistic target for the service to achieve.

Executive considered the report of the Portfolio Holder – Corporate Governance which reported on the Quarter 1 outturns for the Corporate Plan 2019-20 targets.

It was noted that 100% of the targets were on track.

In respect of target C14 - Attend 99% of repair emergencies within 6 working hours – the performance was consistently around 97.6%. The lead officer did not consider it feasible to attain 99% for all emergencies received during office hours due to the overlap with the out of hours service. Executive agreed to reduce this target to 98%.

Moved by Councillor Duncan McGregorand seconded by Councillor Mary Dooley

RESOLVED – That:

(i) progress against the Corporate Plan 2019-20 targets be noted.

(ii) target C14 be amended to 98% from 99% to reflect a more realistic target for the service to achieve.

REASON FOR DECISION:

This was an information report to keep Members informed of progress against the corporate plan targets, noting achievements and any areas of concern.

OTHER OPTIONS CONSIDERED:

Not applicable as this report was for information only, providing an overview of performance.

(Information, Engagement and Performance Manager)