Agenda

Customer Service & Transformation Scrutiny Committee - Monday, 8th February, 2021 10.00 am

Venue: Virtual Meeting

Contact: Tom Scott (Governance Officer)  Email: tom.scott@bolsover.gov.uk

Note: Performance 

Media

Items
No. Item

PART A - FORMAL

1.

Apologies for Absence

2.

Urgent Items

3.

Declarations of interest

Members should declare the existence and nature of any Disclosable Pecuniary Interest and Non Statutory Interest as defined by the Members’ Code of Conduct in respect of:

 

a)  any business on the agenda

b)  any urgent additional items to be considered

c)  any matters arising out of those items and if appropriate, withdraw from the meeting at the relevant time.

 

4.

Minutes pdf icon PDF 127 KB

Minutes of a meeting held on 7th December 2020.

 

5.

List of Key Decisions and Items to be Considered in Private pdf icon PDF 35 KB

(Members should contact the officer whose name appears on the List of

Key Decisions for any further information.  NB: If Members wish to discuss an exempt report under this item, the meeting will need to move into exempt business and exclude the public in accordance with the Local Government (Access to Information) Act 1985 and Local Government Act 1972, Part 1, Schedule 12a for that part of the meeting only).

 

6.

Ambition Plan Targets Performance Update - October to December 2020 (Q3 - 2020/21) pdf icon PDF 243 KB

Additional documents:

7.

Work Programme 2020/21 pdf icon PDF 164 KB

Additional documents:

PART B - INFORMAL

The formal meeting of the Customer Service and Transformation Scrutiny Committee ends at this point.  Members will meet informally as a working party to carry out their review work.  This meeting is closed to the public, so members of the public should leave at this point.

 

8.

Review Work