Agenda

Housing Liaison Board - Tuesday, 29th July, 2025 10.30 am

Venue: Committee Room 1, The Arc, Clowne

Contact: Matthew Kerry Governance and Civic Officer

Items
No.	Item
1.	Apologies for absence View the background to item 1.
2.	Minutes PDF 349 KB View the background to item 2. To review the minutes of a Housing Liaison Board meeting held on Tuesday, 22^nd April 2025.
3.	Inspection Improvement Plan PDF 181 KB Additional documents: Appendix 1 , item 3. PDF 138 KB
4.	Tenant Satisfaction Measures PDF 308 KB · Outturn 2024/25: o Full report - Perception Measures 2024/25 o Full report - Management Information Measures · Tenant Friendly Version for Approval · Q1 2025/26 Management Information Measures Additional documents: Appendix 1 , item 4. PDF 1 MB Appendix 2 , item 4. PDF 789 KB Appendix 3 , item 4. PDF 233 KB Appendix 4 , item 4. PDF 231 KB
5.	Report for Housing & Repairs Quarter 1 (1st April 2025 to 30th June 2025) PDF 375 KB View the background to item 5.
6.	Annual Complaint Handling and Service Improvement Report 2024/25 · Draft report to be provided as a handout at the meeting for Tenant consideration.
7.	Current Service Performance PDF 154 KB · Service KPIs · Q1 2025/26 Tenant Performance Poster Additional documents: Appendix 1 , item 7. PDF 221 KB Appendix 2 , item 7. PDF 74 KB
8.	Housing Damp and Mould Policy PDF 200 KB Additional documents: Appendix 1 , item 8. PDF 536 KB
9.	Housing Service Standards PDF 191 KB Additional documents: Appendix 1 , item 9. PDF 1 MB Appendix 2 , item 9. PDF 138 KB
10.	Challenge & Change Group Update PDF 198 KB · Voids Process Review Completed Action Plan · Review of Grounds Maintenance on Council Estates · Future Review – Anti Social Behaviour (Verbal Update) Additional documents: Appendix 1 , item 10. PDF 60 KB Appendix 2 , item 10. PDF 3 MB
11.	Bolsover Homes Newsletter
12.	Housing Sector Update PDF 204 KB
13.	Date of Next Meeting View the background to item 13. To take place in Committee Room 1, The Arc, Clowne at 10:30 hours on: · Tuesday, 21^st October 2025; · Tuesday, 27^th January 2026; · Monday, 20^th April 2026.