Agenda

Housing Liaison Board - Tuesday, 22nd April, 2025 10.30 am

Venue: Committee Room 1, The Arc, Clowne

Contact: Matthew Kerry Governance and Civic Officer

Items
No.	Item
1.	Apologies for absence View the background to item 1.
2.	Minutes PDF 348 KB View the background to item 2. To review the minutes of a Housing Liaison Board meeting held on Tuesday, 20^th January 2025.
3.	Regulator of Social Housing - Inspection Improvement Plan PDF 195 KB Additional documents: Appendix 1 , item 3. PDF 137 KB
4.	Update on Tenant Engagement Strategy Action Plan PDF 279 KB Additional documents: Appendix 1 , item 4. PDF 354 KB
5.	Tenant Satisfaction Measures 2024/25 PDF 158 KB · Perception Measures and Completion of 2024/25 Survey · Management Information Measures Additional documents: Appendix 1 , item 5. PDF 227 KB Appendix 2 , item 5. PDF 240 KB
6.	Housing & Repairs Complaints Quarter 4 (1st January 2025 to 31st March 2025) PDF 390 KB
7.	Current Service Performance PDF 151 KB · Housing Key Performance Indicators · Q4 Tenant Performance Poster Additional documents: Appendix 1 , item 7. PDF 303 KB
8.	Refresh of Policies PDF 176 KB Additional documents: Appendix 1 , item 8. PDF 898 KB
9.	Challenge & Change PDF 242 KB · Monitoring of Recommendations – The Void Process · Review of Grounds Maintenance on Council Estates (verbal update) · Future Review Ideas (verbal update – consultation in progress) Additional documents: Appendix A , item 9. PDF 216 KB Appendix B , item 9. PDF 876 KB Appendix C , item 9. PDF 158 KB Appendix D , item 9. PDF 231 KB
10.	Bolsover Homes Newsletter - Next Issue PDF 317 KB
11.	Date of Next Meeting View the background to item 11. To take place in Committee Room 1, The Arc, Clowne at 10:30 hours: · Tuesday, 29^th July 2025; · Tuesday, 21^st October 2025; · Tuesday, 27^th January 2026; · Monday, 20^th April 2026.