Agenda

Housing Liaison Board - Tuesday, 22nd October, 2024 10.30 am

Venue: Committee Room 1, The Arc, Clowne

Contact: Matthew Kerry Governance and Civic Officer

Items
No.	Item
1.	Apologies for absence View the background to item 1.
2.	Minutes - 16th July 2024 PDF 265 KB View the background to item 2. To review the minutes of a Tenant Participation Review & Development Group (the former title of the Housing Liaison Board) meeting held on Tuesday, 16^th July 2024.
3.	Regulator of Social Housing Inspection Judgement and Improvement Plan PDF 195 KB Additional documents: Appendix 1 , item 3. PDF 160 KB
4.	Update on Tenant Engagement Strategy PDF 186 KB · Action Plan Update · Refresh of Objectives following Inspection Additional documents: Appendix 1 , item 4. PDF 344 KB Appendix 2 , item 4. PDF 30 KB Appendix 3 , item 4. PDF 191 KB
5.	Tenant Satisfaction Measures 2024/25 PDF 137 KB · Q2 Management Information Measures · Perception Survey Additional documents: Appendix 1 , item 5. PDF 219 KB Appendix 2 , item 5. PDF 214 KB
6.	Housing Complaints - Quarter 2 2024/25 PDF 553 KB View the background to item 6.
7.	Draft Housing Annual Report 2023-24 PDF 207 KB View the background to item 7. Additional documents: Appendix 1 , item 7. PDF 181 KB
8.	Current Service Performance PDF 152 KB View the background to item 8. Additional documents: Appendix 1 , item 8. PDF 222 KB
9.	Stock Condition Survey - Verbal Update View the background to item 9.
10.	Date of Next Meeting View the background to item 10. To take place in Committee Room No.1, The Arc, Clowne: · Monday, 13^th January 2025, 10:30 hours start – revised date to be agreed Monday, 20^th January 14:00 hours start? · Tuesday, 22^nd April 2025, 10:30 hours start