Agenda

Housing Liaison Board - Tuesday, 27th January, 2026 10.30 am

Venue: Committee Room 1, The Arc, Clowne

Contact: Jane Calladine Tenant Engagement Officer

Items
No.	Item
1.	Apologies for absence View the background to item 1.
2.	Minutes PDF 284 KB View the background to item 2. To review the minutes of a Housing Liaison Board meeting held 21^st October 2025.
	Regulator of Social Housing Updates
3.	Inspection Improvement Plan PDF 196 KB Additional documents: Appendix 1 , item 3. PDF 245 KB
	Performance Updates
4.	Tenant Satisfaction Measures PDF 228 KB · Q3 2025/26 Management Information Measures · Unweighted Perception Measures · Q3 poster – Current Service Performance Additional documents: Appendix 1 , item 4. PDF 166 KB Appendix 2 , item 4. PDF 234 KB
5.	Housing and Repairs Compliments, Comments and Complaints - Quarter 3 2025/26 PDF 506 KB
6.	Housing Key Performance Indicators PDF 156 KB Additional documents: Appendix 1 , item 6. PDF 283 KB
	Policy Updates
7.	Rent Arrears Policy - Review PDF 202 KB Additional documents: 7.1 Rent Collection Policy 2026 , item 7. PDF 217 KB
	Tenant Engagement
8.	Draft Tenant Engagement Strategy PDF 193 KB Additional documents: Appendix 1 , item 8. PDF 564 KB
9.	Challenge and Change - Ground Maintenance on Council Estates Update on Recommendation Action Plan PDF 193 KB Additional documents: Appendix 1 , item 9. PDF 251 KB Appendix 2 , item 9. PDF 4 MB
10.	Social Housing Innovation Fund PDF 304 KB
11.	Communications PDF 197 KB · Easy Read Tenancy Agreement · Rent Increase Letter - Housing/Tenancy Updates Additional documents: Appendix 1 , item 11. PDF 699 KB Appendix 2 , item 11. PDF 374 KB
	Miscellaneous Items
12.	Local Government Reorganisation
13.	Social Housing Regulator - Consultation on Proposed Changes to the Transparency, Influence and Accountability Standard PDF 203 KB Additional documents: Appendix 1 , item 13. PDF 225 KB Appendix 2 , item 13. PDF 331 KB
14.	Dragonfly Update
15.	Date of Next Meeting View the background to item 15. To take place in Committee Room 1, The Arc, Clowne at 10:30 hours on: · Monday, 20^th April 2026.