Agenda

Housing Liaison Board - Monday, 20th January, 2025 2.00 pm

Venue: Committee Room 1, The Arc, Clowne

Contact: Matthew Kerry Governance and Civic Officer

Items
No.	Item
1.	Apologies for absence View the background to item 1.
2.	Minutes PDF 320 KB View the background to item 2. To review the minutes of a Housing Liaison Board meeting held on Tuesday, 22^nd October 2024.
3.	Regulator of Social Housing - Improvement Plan PDF 197 KB Additional documents: Appendix 1 , item 3. PDF 136 KB
4.	Tenant Satisfaction Measures 2024/25 PDF 180 KB Additional documents: Appendix 1 , item 4. PDF 222 KB Appendix 2 , item 4. PDF 232 KB Appendix 3 , item 4. PDF 231 KB Appendix 4 , item 4. PDF 277 KB
5.	Customer Service Compliments, Comments and Complaints and Standards - Report for Housing & Repairs Quarter 3 1st October 2024 to 31st December 2024 PDF 379 KB
6.	Housing Key Performance Indicators PDF 152 KB Additional documents: Appendix 1 , item 6. PDF 222 KB
7.	Stock Condition Survey - Verbal Update View the background to item 7.
8.	Compliance Polices PDF 193 KB Additional documents: Appendix 1 , item 8. PDF 499 KB Appendix 2 , item 8. PDF 504 KB
9.	Housing Strategy 2024-2029 - Impact on Council Tenants PDF 294 KB
10.	Date of Next Meeting View the background to item 10. To take place in Committee Room 1, The Arc, Clowne at 10:30 hours: · Tuesday, 22^nd April 2025; · Tuesday, 29^th July 2025; · Tuesday, 21^st October 2025;