Executive’s approval was sought to endorse the decision of the Chief Executive Officer to renew the CivicaPay Bos contract for a period of three years.
The Portfolio Holder for Resources noted the Council used CivicaPay to process any payment at a contact centre, over the phone, via the automated telephone line or online. The Council received around £12million per annum via these methods.
The current contract was due to expire on 21st November 2024, however, the Council had been offered the opportunity of a new three-year contract at a discount of £5k per year.
In order to benefit from the lower price a decision needed to be made prior to today’s Executive and, therefore, the Chief Executive used her delegated power to make the decision on 8th November 2024.
A full review of the contract and a possible tender exercise was required in the near future to ensure the Council was receiving value for money.
Moved by Councillor Clive Moesby and seconded by Councillor Duncan McGregor
RESOLVED that the decision of the Chief Executive Officer to award a three-year CivicaPay Bos contract funded from the existing Joint ICT Service budget totalling £319,745 over the 3 years be endorsed.
Reasons for Recommendation
Signing the new CivicaPay Bos contract would save the Council money and also allow to correctly plan and implement a new solution before the end of the proposed three-year contract. The Council would be able to continue to provide a good service for customers who wished to make payments to the Council.
Alternative Options and Reasons for Rejection
There were no alternatives. The report was seeking an endorsement to a decision that had already been made.