Issue details

To Agree to an Addendum to the Contract with Capita One to move the Housing Management System to a Cloud Based Platform

Decision type: Key

Reason Key: Revenue Income or Expenditure of £75,000 or more;

Decision status: For Determination

Notice of proposed decision first published: 27/08/2025

This decision will be taken under urgency procedures.

Reason for urgency:
Corporately the Council is adopting a cloud-based ICT strategy. An addendum to the existing contract would allow us to undertake the planned upgrades to the One System but at the same time move to the cloud-based SaaS solution. This will allow us to eliminate the need for investment into costly on-premises infrastructure, ensure that additional updates and system maintenance are all included, reducing the burden on our internal IT resource and additional costs.

It will also provide business continuity and risk reduction with high availability service and disaster recovery mechanisms.

The decision is being taken urgently as the reduced cost of this switch is for a limited time only

Decision due: Not before 3rd Sep 2025 by Chief Executive

Lead member: Portfolio Holder - Partnerships, Health & Wellbeing

Lead director: Assistant Director Housing Management and Enforcement

Contact: Assistant Director Housing Management and Enforcement.